I've been a long-time Skype user and thought it would be a good idea to get a USB phone rather than sit with headphones on while making/receiving calls. Based on my experience with them I would heartily recommend this site for anyone thinking of doing the same.
I had a query about the transaction I made and the response I received was both personal and prompt which made a welcome change from the usual automated answer.
My only small quibble is that the CD which accompanied the phone was Windows-only and Mac users have to resort to our old friend Google to obtain the necessary SkypeMate software to make the phone active. If you're using a Mac you'll also have to alter your Skype prefs to USB Audio Device from inbuilt microphone. This isn't clear from the documentation.
But other than that, first-class service and a first-class product at a knockdown price.